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Standard Service and Support Warranty

Warranty Program   Visioneer Warranty
 
Warranty Program    Warranty Features    Standard Warranty    Warranty Program Terms & Conditions    Visioneer Scanners
 

Visioneer's Standard Service and Support Warranty

If you find physical defects in the materials or the workmanship used in making the product described in this document, Visioneer will repair, or at its option, replace, the product at no charge to you, provided you return it (postage prepaid, with proof of your purchase from the original reseller) during the 3-month period after the date of your original purchase of the product. Upon registration of the product with Visioneer at www.visioneer.com, the warranty is automatically extended for an additional 9 months for a total of 12 months.

Visioneer's RMA Replacement Product Warranty

If you find physical defects in the materials or the workmanship used in the refurbishment of an RMA product replacement, we will repair, or at our option replace, the product at no charge to you for a period of 90-days from the date the RMA was created, or until the end of your original warranty period (whichever is greater). Contact Support for more information on obtaining an RMA.

Visioneer's Refurbished Product Warranty

If you find physical defects in the materials or the workmanship used in a product sold as a refurbished unit, we will repair, or at our option replace, the product at no charge to you for a period of 90-days from the date of purchase. Contact Support for more information on obtaining an RMA.

Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.

THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT, EXCEPT AS SET OUT ABOVE, THE PRODUCT IS SOLD "AS IS" AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCTS SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS PERFORMANCE.

IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

All exclusions and limitations of this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the express requirements of applicable law.

If your product is considered Out of Warranty, there is no Authorized Service Center or Service Dealers for Visioneer scanners. We offer an industry leading upgrade program, giving a 25% discount from our online scanner store for customers that return their old unit to ensure proper disposal as part of our environmental recycling program. For details visit Visioneer's Promotions and Rebates.

 

Trade Up Program

Visioneer is offering a 25% trade-up refund for an old, working or not, scanner towards the purchase of your new Visioneer OneTouch scanner.

Where To Buy

Order Direct from online store or find Resellers, Partners, Distributors, or Retailers near you.

Rebates & Promotions

Find On Sale and factory reconditioned scanners, current rebates, promotions, how to get free shipping.

Warranty Information

Protect your investment with Visioneer Warranty Program. Read more about different types of warranties and features.

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