Visioneer Mobility Scanner

  • Scan documents, receipts, photos, business cards, plastic ID cards
  • Scan to smartphone, SD card or USB Flash Drive
  • No computer required to scan!
  • Scan 300 pages per battery charge
  • AutoLaunch™ - scanning begins as soon as you insert the page
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Note: You must uninstall your current driver to install an updated driver.
Downloads do not include bundled software.

Driver for Windows

Software & Drivers for Mac

Windows User Guides

Error codes

What do I do when my Mobility is flashing its lights 3 times?

If your Mobility scanner is flashing 3 blinking lights, pauses, and then blinks those three lights again, this means your scanner is not detecting your storage device.

Please do these three things:

  1. Take out your SD Card
  2. Re-insert SD Card
  3. Power Cycle your scanner

If you have done these three things and you are still getting this flashing error, please call in to our Technical Support at 925-251-6399.

What does it mean when my Mobility is flashing its lights twice?

If the lights on your Mobility are flashing twice, pausing, and then flashing twice again, this means your scanner has a registered paperjam.

If your scanner has detected that your paper is stuck, then you need to do the following steps:

  1. Pul the paper through the scanner from the back
  2. Power cycle your scanner

If you have completed these steps and are still experiencing this error message, please call in to our Technical Support at 925-251-6399.

What does it mean when the lights on my Mobility scanner are flashing 4 times?

If your Mobility scanner's lights are flashing 4 times, then you are experiencing a calibration error.

Yours scanner needs to be calibrated, or the calibration process was not successful. You can restart the calibration process with the following steps:

  1. Press the button next to the flashing lights
  2. Hold down for 2 seconds
  3. Release the function button

If your scanner does not recalibrate, please call in to our Technical Support at 925-251-6399.

Generic Help

Why won't PaperPort launch?

We have been notified that ​PaperPort 14.5 won't launch after a recent update of Windows 10. Nuance, the maker of PaperPort, offers more information on this issue on their site. Find more information from Nuance here.

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